Service Guarantee

Your event will receive our full attention. You deserve nothing less

You are entitled to receive a personal entertainment planner via email or in person covering all the details of your event.

We are always available to discuss details of your event in person,  by telephone or email. The week of the event we will check back with you to make those last minute confirmations .

We will arrive on time. Whenever possible, our sound system will be set up and sound checked before your guests arrive.

All of our staff will be dressed appropriately. There is never an added fee for formal attire.

We will act professionally. We won’t drink alcohol or smoke before or during your event. We will treat you and your guests with professional courtesy. We will work hard to keep objectionable lyrics out of our show and keep it “family friendly” (unless you ask otherwise).

We will use only professional and well-maintained sound equipment. Your event will NEVER have to end early due to equipment failure.  We have full back up systems available  Our sound system will be adjusted to the acoustics of your room. The volume will be set to appropriate levels at all times during the event. During cocktails and lunch/dinner we play music softly enough so that guests can carry on conversations without having to shout. When it's time to dance, the music is made louder, but not painfully so. If you ever find it to be either too loud or too soft, tell us and we’ll adjust the volume level to your preference.

All conditions on your contract will be fulfilled. Including the Entertainers you request!